Venue: Committee Rooms 1-2, City Hall. View directions
Contact: Alison Hewson, Democratic Services Officer (01522 873370)
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Confirmation of Minutes - 22 June 2022 Minutes: RESOLVED that the minutes of the meeting held on 22 June 2022 be confirmed. |
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Declarations of Interest Please note that, in accordance with the Members' Code of Conduct, when declaring interests members must disclose the existence and nature of the interest, and whether it is a disclosable pecuniary interest (DPI) or personal and/or pecuniary. Minutes: No declarations of interest were received. |
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Change to Order of Business Minutes: RESOLVED that the order of business be changed to allow the report entitled 'Performance Monitoring Report Quarter 1 – 2022/23’ to be considered prior to ‘Lincoln Tenants Panel Matters’. |
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Performance Monitoring Report Quarter 1-2022/23 Additional documents: Minutes: Andrew McNeil, Assistant Director Housing Investment & Strategy:
a) explained that over the last 12 years the Council had been working with the Lincoln Tenants Panel to improve external scrutiny and to meet the standards implemented by the Tenant Services Authority.
b) highlighted that in total there were 21 measures and of those, against agreed targets, 10 were on or exceeding targets for the year (year-end), 10 had not met the normal targets set. Of the 10 measures that did not meet target, 3 of these were within 5% tolerance of their respective targets (Amber rating), One measure didn’t have a target (Complaints replied to in line with corporate policy).
c) referred to Appendix A of the report and advised how it attempted to simplify the overall analysis by listing performance on a service functional basis (rents, repairs etc) and then showing the source of the indicator (reason)
d) provided the committee with some key figures in relation to performance targets which were as follows:
- rent collection was ahead of the 96.5% target and Tenancy Services continued to prioritise the collection of rent to maintain the income stream. The financial pressures tenants were facing were increasingly apparent, and the new Sustainment Team were working with tenants who were struggling financially
- arrears as a % of the debit was currently ahead of the target of 4.45%. Housing Officers and the Sustainment Team were working hard to collect the rent and work with tenants to prioritise sustaining tenancies and to control the number of evictions
- the average re-let time for all dwellings (excluding major works) was slightly ahead of the high target of 34 with 37.26 days being achieved at the end of Quarter 1; significant changes were being made to all aspects of the voids process
- including major works, there had been an improvement in performance compared to last quarter from 59.88 days to 50.71 days which demonstrated a positive trend.
e) welcomed members questions and comments.
Members discussed the report in full and presented officers with a range of questions, the following clarity was provided:
Members suggested it would be beneficial for the Lincoln Tenants Panel (LTP) minutes be presented at future Housing Sub Committee meetings. This would give members an insight into the ... view the full minutes text for item 14. |
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Lincoln Tenants Panel Matters Minutes: Mick Barber, Chair of Lincoln Tenants Panel, updated members on the Panel’s involvement in the following areas:
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Allocations Breakdown April-June 2022 Minutes: Andrew McNeil, Assistant Director Housing Investment & Strategy advised the committee that at the end of Quarter 1 2022, the Council had allocated 148 council house properties. He presented the following information:
a) 49.3% of lettings were successfully allocated to people who were classed as homeless and therefore were prioritised for accommodation.
b) 25% of lettings were allocated to tenants that were on the property register
c) 25.7% were allocated via a transfer which resulted in tenants being allocated a property that was more suitable for their needs.
He welcomed members comments and questions.
Members discussed the report in full and presented officers with a range of questions, the following clarity was provided:
RESOLVED that the report be noted. |
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Minutes: Keeley Johnson, Tenancy Services Manager:
a) provided the committee with an update on the current position with anti-social behaviour in housing properties
b) explained that the Antisocial Behaviour Crime and Policing Act (2014) gave local authorities increased powers and tools to deal with anti-social behaviour (ASB).
c) highlighted that as of the end of June, Tenancy Services had 22 ASB cases as outlined at 3.1 of the report
d) identified some of the key cases which included the following:
- A Closure Order was served on a property on 1 June 2022, the tenant then terminated the tenancy when faced with absolute grounds Notice of Seeking Possession (NOSP) - An ongoing injunction application against a tenant was in process due to threats against staff and abusive behaviour aimed at Housing Officers and Customer Services
She welcomed members questions and comments.
RESOLVED that the report be noted. |
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Work Programme 2022/23 Additional documents: Minutes: The Democratic Services Officer:
RESOLVED that:
a) LTP minutes be added to all future Housing Scrutiny Sub Committee meetings
b) The work programme be noted. |