Approval of a new policy to bring our
practices in line with the Housing Ombudsman Service Complaint
Handling Code which is now statutory for all social
landlords
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 25/10/2024
Decision due: 18 Nov 2024 by Executive
Reason: 28 days' public notice must be given for any key decision or private item
Department: Chief Executive & Town Clerk
Contact: Joanne Crookes, Customer Services Manager 873407 Email: joanne.crookes@lincoln.gov.uk.