Venue: Committee Rooms 1-2, City Hall. View directions
Contact: Clare Stait, Democratic Services Officer 01522 873292
RESOLVED that the minutes of the meeting held on 25 May 2023 be confirmed and signed by the Chair.
Declarations of Interest
Please note that, in accordance with the Members' Code of Conduct, when declaring interests members must disclose the existence and nature of the interest, and whether it is a disclosable pecuniary interest (DPI) or personal and/or pecuniary.
Councillor Pat Vaughan declared a Personal Interest with regard to the agenda item titled 'Portfolio Holder under Scrutiny - Our People and Resources'. His Granddaughter worked in the Finance Department of the City of Lincoln Council.
Councillor Ric Metcalfe, Portfolio Holder for Our People and Resources:
presented a report to update on the Council’s
current progress towards the Vision 2025 strategic plan, together
with updates on each service area under the Portfolio Our People
b. presented his report regarding activity and achievements within his portfolio, covering the following main areas:
· The Council’s Priorities
Ø Financial Sustainability
Ø Revenues Shared Service
Ø Service Performance
Ø Property Services
Ø Emergency Planning
Ø Business Continuity
Ø Risk Management
Ø Corporate Health and Safety
Ø Safety Assurance Team
Ø Human Resources
Ø Work Based Learning
Ø Craft Apprenticeship Scheme
Ø Corporate Communications and Media Relations
Ø Civic and International Partnerships
· Key Performance Results
Ø Sickness levels
Ø Measures performing below target
Ø Measures performing above target
Ø Measures performing within target boundary (acceptable performance)
· Looking ahead
c. thanked officers for their assistance with his portfolio
d. invited committees questions and comments.
Question: Praised the work of the Civic Party and commented that the tours of the Guildhall were excellent. Could further work be done to promote the Guildhall?
Response: Gave thanks and appreciation to the Civic Party for their excellent work. The Guildhall was a huge asset to the Council and was beginning to get national recognition. The comments would be fed back to Officers and we would continue to look for ways to promote the Guildhall to residents and tourists.
Question: Commented that the work
undertaken in relation to wellbeing was impressive and asked if a
review of hybrid working had taken place to look at the impact that
this had on staff both operationally and with regards to their
Question: Referred to the difficulties
with recruitment and asked how this was being addressed.
Michelle Hoyles, Business Manager Corporate Policy and Transformation:
presented a report to update Performance Scrutiny Committee on the
Councils approach to refreshing the membership of the Lincoln
advised that the membership of the Lincoln Citizens’ Panel
was most recently reviewed in 2018, and currently contained 722
members. Of those members 304 continued to actively participate in
Panel activities. Currently there was 418 Panel members who had
been inactive for more than twelve months
explained that the review would consist of removing from the Panel
all members who had been inactive for more than twelve months and
would seek to recruit a further 700 new panel members in a way that
reflected the current make up of the
City based on the latest Census updates.
further explained that the Council would procure a third party to
undertake the recruitment on its behalf. This approach was taken
for the previous Panel refresh in 2018
proposed that, in future it would be beneficial for the
Citizens’ Panel to be reviewed and refreshed at more frequent
intervals, with a proportional change of membership either annually
or every two years.
f. referred to paragraph 2.5 of the report and highlighted the other options for service feedback and business intelligence to compliment the views of the Citizen Panel as a wide suite of performance an feedback measures that would be explored
g. invited committees questions and comments:
Question: Referred to the harder to
reach demographics of younger people and 30-40 year olds and asked
if there were different ways to engage with these
Question: Asked what topics the
Citizens Panel were consulted on.
Question: Asked how many members of
the panel were asked to participate each time.
Question: Asked how many responses
were received from the surveys.
Question: Asked how surveys were sent
to members of the panel.
Claire Turner, Democratic Services Officer:
presented the draft work programme for
2023/24 as detailed at Appendix A of her report
advised that the work programme for the
Performance Scrutiny Committee was put forward annually for
approval by Council; the work programme was then regularly updated
throughout the year in consultation with the Performance Scrutiny
Committee and its Chair
reported that items had been scheduled in
accordance with the existing work programme and officers’
guidance regarding the meetings at which the most up-to-date
information could be reported to the committee; the work programme
also included the list of portfolio holders under
d. requested any relevant comments or changes to the proposed work programme for 2023/24.
The Committee discussed the content of the work programme and it was suggested that the Portfolio Holder under Scrutiny for Customer Experience and Review be moved from December to September due to a lighter agenda in September 2023.
The Portfolio Holder Under Scrutiny for
Customer Service and Review be moved to the meeting due to be held
on 28 September 2023.
2. The work programme 2023/24 be agreed subject to the above change.