31 Operational Performance Report Q1 2021/22 PDF 228 KB
Additional documents:
Minutes:
Purpose of Report
To provide the Executive with a summary of the operational performance position for quarter one, financial year 2021/22, from April 2021 to June 2021, with data in support found at Appendices A and B to the report.
Decision
That the achievements and issues identified within the report for quarter one of 2021/22 be noted.
Alternative Options Considered and Rejected
None.
Reason for Decision
There were 17 quarterly measures with red (below target) statuses – all of which had been worsened as a direct or indirect result of the pandemic situation. There were also 16 quarterly measures with green (above target) statuses, with the remaining 14 being within the acceptable boundaries.
City of Lincoln Council, like all other local authorities, had to make dramatic changes as a result of the three national lockdowns resulting from the Covid-19 pandemic, not only to ensure that the Council kept its critical services functioning, but also to deliver a community leadership role for the city in a time of crisis.
Whilst formal performance reporting was limited in the first half of 2020/21, the Council restarted reporting in quarter four and was now in a position to report performance figures for its key services and had resumed its usual performance reporting format. Thus, this report presented the performance of service areas and directorates against our agreed performance measures and targets, as well as corporate performance measures.
The Executive was assured that the Corporate Management Team were monitoring the Council’s level of staff sickness and that all employees had recently been reminded of the health and wellbeing services available to them.
The Executive was advised that the quoted figure of 104 current vacancies was not accurate and following a review by the Corporate Management Team, the true figure was circa 25.