Issue - meetings

To provide the Executive with an opportunity to consider the annual report to tenants and leaseholders for 2017/18 as required by Homes England, the regulator for social housing in England.

Decision

That the annual report for tenants and leaseholders for 2017/18 be approved for publication, subject to the replacement of an article relating to Ermine residents with an article about contents insurance.

None.

There was a requirement by Homes England to produce and submit an annual report to tenants and leaseholders each year. The report for 2017/18 therefore set out performance from 1 April 2017 to 31 March 2018.

The main theme of the report was to illustrate the successes achieved by housing and to report performance information for 2017/18, which included rent arrears, satisfaction with repairs, repair appointments kept, percentage of antisocial behaviour resolved and void turnaround times.

The secondary theme of the report was around celebrating the communities of Lincoln, an example being an article about the Tower Action Group and a garden competition held on the estates. Unfortunately an article about Ermine residents in relation to the Tuesday Club and the Ermine Singalong had been replaced with an article on contents insurance due to these groups no longer being active.

The outcomes of the Government’s Housing Green Paper may dictate what specific information should be shared with tenants in the future and provided a good opportunity to reconsider the format and content of the report moving forward.