Issue - meetings

To provide the Executive with an opportunity to consider draft targets for the agreed sub-set of strategic measures for approval prior to initial reporting in quarter one of 2018/19.

Decision

That the draft targets for the agreed sub-set of strategic measures be approved.

None.

Performance targets were introduced in 2016/17 but needed to be reviewed each year to reflect changes in the market place, as well as current outturn achievements. The report proposed a number of considered changes to targets for the new year, following consultation with Portfolio Holders, the Council’s Corporate Management Team and Assistant Directors.

Appendix A to the report detailed the measures chosen to have both continuous improvement and targets monitored, with those targets having been proposed by Assistant Directors in consultation with service managers and approved by Portfolio Holders.

Since 2013, trended performance had been reported to members via in excess of 70 measures defined as the Council’s key operational measures. As a result of the review it was proposed that the strategic measures set would consist of 28 measures for which targets would be set, with the remaining measures still forming part of formal quarterly performance reporting albeit without specific targets.

A summary of the proposed changes was set out in paragraph 4.2 of the report. The following three measures were highlighted where it was proposed that targets should be reduced:

·         proportion of rent collected – this was to more accurately reflect the expected effects of Universal Credit;

·         level of tenant arrears – this was also to more accurately reflect the expected effects of Universal Credit;

·         utilisation of car parks – it was acknowledged that there were now more spaces to fill in the city’s car parks, with this reduction in target being a more realistic aspiration.

Members agreed that the proposal to reduce the target for these three measures was completely reasonable and reflected the realism of the current situation.

Questions were raised regarding the allocation of priorities in Appendix A to respective Portfolio Holders, with the Portfolio Holder titles not reflecting the new Executive for 2018/19 and some priorities being allocated to the wrong Portfolio. It was noted that this was a draft document and that a revised version would reflect current Portfolio Holder titles, together with the correct allocation of Council priorities.