Decision details

Purpose of Report

To provide the Executive with an outturn summary of the operational performance position for quarter two, financial year 2021/22, from July 2021 to September 2021, with data in support found at Appendices A - C to the report.

Decision

That the achievements and issues identified within the report for quarter two of 2021/22 be noted.

Alternative Options Considered and Rejected

None.

Reason for Decision

There were 18 quarterly measures with RED (below target) statuses, all of which had been worsened as a direct or indirect result of the Covid-19 pandemic.

There were 15 quarterly measures with GREEN (above target) statuses, with the remaining 14 being within their acceptable boundaries.

It was noted that the Council was still operating within unprecedented circumstances and in addition to the normal review of service performance.  The report contained additional contextual background notes to support understanding of the level of disruption that the Council was still facing.

The City of Lincoln Council, like all other local authorities, had to make dramatic changes as a result of the three national lockdowns resulting from the Covid-19 pandemic, not only to ensure that the Council kept its critical services functioning, but also to deliver a community leadership role for the city in a time of crisis.

Whilst formal performance reporting had been limited in the first half of 2020/21, the Council restarted reporting in quarter four and it was now able to report performance figures for its key services and had resumed its usual performance reporting format.  Therefore, this report presented the performance of service areas and directorates against its agreed performance measures and targets, as well as corporate performance measures.